I can scan with the scanner but the image output is totally black. If you are not using 3rd party scanning software, you will need to install AmbirScan software to capture images. Click the arrow next to Imaging Devices. Utilizing the physical scan button will pop up a list of options for you to choose which software to scan in. What can I do with the button on my scanner?

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Locate your device name. Trvelscan many times can I use my cleaning and calibration sheets? If the scanner is displaying as a USB 2. Card and Document scanners Double click on the AmbirScan icon on desktop a.

Drivers – Ambir Technology

However, calibration may be needed if image quality declines. Our scanners are USB 2. Can I use your scanners in a USB 3. Select Device Manager Windows 8. Please contact your local IT contact to assist you with those permissions. For an average user, we recommend calibrating your scanner about every three months. Click the arrow next to Imaging Devices.


Right click and select Uninstall Windows 8. If you purchased your Ambir product from a source other than ambir.

What is the warranty on my scanner? How do I know if my scanner is installed? Remote Support must be initiated by an Ambir support representative Remote Support. Only listed operating systems will work with that legacy scanner model.

Select Device Manager 5. Any scanner ending with —IX comes pre-calibrated from the factory. Check your USB connections 3. You agree that Ambir Technology may offset such amount against any refund or credit applicable for such returned product.

You will need to calibrate the scanner with the calibration sheet that came with the scanner. Easy, step-by-step video instructions for calibrating your simplex sheetfed scanner. Please refer to our warranty policies here. For heavy users, once a month may be necessary.

Ambir Technology does not refund original shipping, handling and other charges accrued at time of original purchase. How often should I clean and calibrate my scanner? How do I uninstall my scanner? If within fourteen days of the date of shipment of your recommended-configuration product or accessory, you are dissatisfied for any reason, you may return it for refund or credit in accordance with the following requirements: What can I do?


Ambir Technology Ps600-2 TravelScan Pro Document & Card Scanner

Right click on the lower left hand corner of your pc screen on the Windows button 2. Upon receipt of the returned product sAmbir Technology will inspect the product to be certain all parts and software are included and no abuse, misuse akbir user negligence has damaged the product.

Custom-configured products, close-out products, and refurbished products may NOT be returned; all sales are final. Click the Start button on the lower left side of your computer screen 2. All scanners which do not have —IX in the model name require initial calibration before travlscan. Right click and select Uninstall What types of computers will your scanners work with?